Q) Why should I purchase from TEMPUS Collection.com?

Q) What forms of payment do you accept?
A) TEMPUS accepts VISA and MASTERCARD and all major credit cards as payment through PayPal.

Q) How do I fax an order?
A) Simply fax a completed order form to us at +1 646 6167542 , and we'll take care of it from there.

To get our printed order form:
1. Use ou Online Store and add the items you want to your shop cart.
2. In the Checkout process Select "Credit Card by FAX" as payment method and confirm your order.
3. FAX us the e-mail order or print a order form add your credit card data details including the CSC or CVV or CVV2.

English: TEMPUS Collection Order by [ FAX ]

Simply print and fax (USA +1 646 6167542) your confirmation order page or the e-mail confirmation you will receive and add your credit card details including the CSC or CVV or CVV2. Please note that your Credit Card name and address must be exactly as they appear on your credit card statement otherwise your order will be refused.

If you need some help please contact us at: order()tempuscolletion.com

N.B.: If an shipping adjustment is made that will increase your cost, TEMPUS Collection will contact you for approval prior to order processing. Your signature on the order form also means that you have read and agree with your full acceptance to TEMPUS Collection terms and conditions.

Français: TEMPUS Collection Commander par [ FAX ]

NB: Merci de nous envoyer le e-mail de confirmation par FAX (USA +1 646 6167542) avec tous les détails de votre carte bancaire y compris le code CSC ou CVV ou CVV2. Votre adresse de facturation doit être exactement la même qui est liée à votre carte bancaire. Dans le cas contraire votre commande sera refustée. Votre signature vaut acceptation de nos C.G.V. Merci de noter que, si un ajustement concernant les frais d’envoi s’avère nécessaire, nous allons prendre contact avec vous pour le rectifier. Liens téléchargement disponibles après vérification du paiement.

Q) What is your return policy?
A) We stand behind the products we sell. If you are not satisfied due to a defect please contact by email to customer-service()tempuscollection.com so we can correct the problem in a way that meets your satisfaction. At TEMPUS Collection.com we say "If you are unhappy please tell US! If you're happy with our products and service please tell a music lover friend!"You may return any defective or damaged item within 10 days of delivery for EXCHANGE of the SAME ITEM ONLY.* The “Exchange Policy” are the following . 1. Send an e-mail to: customer-service()tempuscollection.com and write “returned merchandise” in the subject heading. 2. Describe the defective or damaged item and be sure to include your order number and billing information including name, telephone number and mailing address. 3. Once the exchange department replies to your email, TEMPUS Collection will send you a replacement item after you have returned the original item to the indicated address. Items must be returned via insured parcel post. Please include a copy of the shipping slip with the reason for return indicated. We recommend re-using the original shipping carton and packing materials if possible. Shipping and handling charges are not refundable. Please allow 2-3 weeks to process the return. If a refund is requested it will be credited to the original purchasing credit card account number. *When we re-ship your item we will pay for the shipping charges (ECONOMY ONLY). **Customers are responsible for all shipping charges when returning original items to TEMPUS Collection. TEMPUS Collection is not responsible for lost returns. Defective exchanges for the same item only!

Q) How are products shipped?
A) We usually ship via Postal Service Priority. However we reserve the right to use alternate similar methods at our descretion. We normally ship orders within 24 hours once the payment is received.

Q) What are the shipping charges for orders shipped partially filled?
A) There is no charge for backorder shipments.

Q) Is my personal and credit card information secure?
A) We process all our orders on a secure server to ensure your personal data is protected with the utmost in Internet technology. We DO NOT keep your credit card data.

Q) Do you ship Internationally?
A) Yes indeed! We ship Worldwide!

TEMPUS Collection does not sell products for purchase by children. If you are under 18, you may buy online only with the involvement of a parent or guardian.

By using TEMPUS Collection Web site, you signify your consent to this Privacy Policy. If you do not agree to the terms of this policy, please do not use our Web site. TEMPUS Collection reserves the right, at their sole discretion, to change, modify, add or remove portions of this policy at any time. Please check this page periodically for changes. Your continued use of TEMPUS Collection Web site following the posting of changes to these terms will mean that you accept those changes.

For questions about this policy, please contact customer-service()tempuscollection.com .

Our Guarantee :

Shopping with TEMPUS Collection is absolutely safe! You never have to worry about credit-card safety when you are shopping at our site. We guarantee that each purchase you make is protected and safe with three levels of protection.

Details:

Our secure server software encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the internet. PLEASE BE SURE TO CLICK THE RETURN TO MERCHANT LINK ON THE PAYPAL FINAL PAGE! Otherwise your order will not be properly processed.

Yes, you can unpack a self-extracting RAR file with an ".exe" extension. Here's the simple and free procedure:

1- Download: UnRarX for OS X or RAR Expander;

2- Download the ".exe" file of your choice. But, when the download completes, rename the file from an ".exe" extension to a ".rar" extension;

3- Open the ".rar" file with UnRarX.

UnRarX will ignore the Windows ".exe" conventions in the file and unpack it as if it was an ordinary ".rar" file.

All downloadable files on this site are provided in self-extracting RAR - Windows Compatible and Mac friendly. MAC USERS: SEE INSTRUCTIONS BELOW.

Instant Download Guarantee:

Purchased files are available immediately upon successful completion of online order. As soon as you pay you will see your download links! Just download immediately! Your detailed email receipt will also list the links for later reference. Now that's quick, safe and easy! You will see your download link every time you login to your account. Your download link available instantly after online purchase is valid for 7 days.

Preface Note on Files Available Here:

All downloadable files on this site are provided in self-extracting RAR format with an EXE extension for Windows users. You don't need to HAVE an unRAR utility. Simply double-click on the EXE file after download and wait for the process of extraction to begin. To persons who don't use Windows (Mac users...), these files will be recognized by any recent unRAR utility (available free from many web sources) as a valid RAR archive.

Heads-up To Mac Users:

What is a RAR file?

In short, RAR files are a space-saving way of storing single files or groups of related files. Files in a RAR archive will decompress to exactly their original state with NO data loss.

TEMPUS Collection is not responsible for any items that are confiscated by customs or local governments. You, however, are responsible for the cost of the items (if confiscated) or any return shipping charges if the titles are returned to us.

Questions about an order ?

If you have questions or concerns about an order that you placed, please contact our Customer Service Department: Email: customer-service()tempuscollection.com

PLEASE DO NOT MAKE COPIES - Copyright infringements and piracy are not victimless crimes as many people think; the true victims are the creators, designers, the authors, composers, songwriters, film makers and investors. Without these individuals there would never be anything new.

© Copyright TEMPUS Collection. All rights reserved. Unauthorized public performance, broadcasting and copying of this site content prohibited. WARNING all downloadable files are for private domestic use only. No part of this website may be reproduced, stored, or transmitted in any form or by any means, without prior permission in writing from the copyright proprietor.

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